Website Disclaimer & Policy

💬 General Information

This website is intended to provide educational content, therapy service information, and therapeutic resources. It is not a substitute for professional care. By using this website, you agree to the terms and conditions outlined below. If you do not agree, please do not use this site.

📄 Website Disclaimer & Practice Policies
🧠 Mental Health Disclaimer

The content provided on this site is for informational and educational purposes only. It is not a substitute for professional mental health care, diagnosis, or treatment. Visiting this site or reading its content does not create a therapist-client relationship.

🚨 In Case of Emergency
If you are in a life-threatening situation, please do not use this site.
 Call the National Suicide & Crisis Lifeline at 988 or 1-800-273-TALK (8255)—available 24/7 and free of charge.
 If you’re experiencing a medical or mental health emergency, dial 911 or go to your nearest emergency room.

📍Telehealth & Licensing
All therapy services are offered via a secure telehealth platform through SimplePractice/HIPAA compliant zoom.
Merlyn is a licensed therapist in the state of Florida, which means you must be physically located in Florida at the time of each session—even if sessions are virtual.

🔐 Client Portal & Secure Communication
Once you become a client, you’ll receive access to a secure client portal through SimplePractice. This portal is used for:
Scheduling & rescheduling sessions


  • Sending and receiving forms
  • Secure messaging
  • Accessing invoices & superbills
  • Uploading or signing documents


Please avoid sending sensitive information via email or social media. Use the client portal for any private communication.

🌐 Privacy & Data

This website may collect basic visitor data (such as page views and traffic patterns) for general analytics purposes. No personal health information (PHI) is collected through this website.
If you choose to sign up for emails, your first name, last name, and email address will be collected solely for the purpose of sending you the content you’ve requested—such as updates, resources, or newsletters. Your information will never be sold or shared, and you can unsubscribe at any time.
Your privacy and confidentiality are respected at every level of care. All clinical communication and documentation through SimplePractice is HIPAA-compliant and fully encrypted to protect your sensitive information.


📱 Social Media Boundaries
To maintain your confidentiality and the integrity of the therapeutic relationship:
I maintain an active professional presence on Instagram, where I share content related to healing, trauma, and mental health. You're absolutely welcome to view and engage with that content if it feels supportive to you.
That said, interaction is entirely optional and not considered part of our clinical relationship.
To protect your privacy:
I do not engage with clients through personal social media accounts.


I will not follow, comment on, or interact with clients online.


Keep in mind that any engagement on social platforms is public and may impact your confidentiality.



Following my content can be a way to stay connected to the work—but it's never expected.

📌 Contact & Availability

All inquiries are managed through the virtual office to protect your privacy and ensure organized communication.
For general questions or to schedule a consultation, you can use the contact form or email:
 📧 contact@merlynasencio.com
If you're an active client, please use the secure client portal to manage appointments or send non-urgent messages. This ensures your communication stays private and protected.
Please note:
This website and email inbox are not monitored for emergencies


Do not share personal or time-sensitive clinical information via email or the contact form


I do not offer on-call support or real-time messaging between sessions


If you’re experiencing a crisis or emergency, call 911, visit your nearest emergency room, or contact the National Suicide & Crisis Lifeline at 988

🛒 E-Commerce Terms (for Online Store)
By purchasing a digital product, resource, or download from this site, you agree to the following terms:
All purchases are final. No refunds will be issued for digital products.


Products are for personal use only and may not be resold, distributed, or shared without written permission.


Purchasing a product from this website does not create a therapist-client relationship.


Information provided in digital materials is not a substitute for therapy or medical care.


Please contact contact@merlynasencio.com with any questions about your purchase.